Medical Accounts Receivable Representative
At OrthoArizona, we’re bringing the best together to serve all orthopedic and sports medicine needs throughout the Valley. As a full-time Physical Therapist in our Chandler clinic, you'll work alongside a team of renowned orthopedic specialists, utilizing your physical therapy expertise to develop personalized treatment plans and help patients of all ages regain their mobility, alleviate pain, and restore functionality.
What to Expect
Pay: $18.00 - $28.00 per hour
Schedule: Monday – Friday
Location: Chandler, AZ
Join our mission to provide exceptional and compassionate musculoskeletal care to the Greater Phoenix community and be supported in a fun and encouraging environment with:
● A robust benefits package, including medical, dental, and vision coverage; telehealth services; basic life, disability, and pet insurance; paid time off and holidays; 401k with company contribution and profit share; employee assistance program, relocation assistance and more.
● State-of-the-art facilities and resources equipped with the advanced technologies and equipment you need to excel in your role, enhance patient outcomes, and facilitate your professional growth.
● Ongoing opportunities for advancement, including specialization and leadership roles within our fast-growing organization.
● Career development, including continuing education reimbursement for physical therapy courses, certifications, and conferences as well as a Formal Mentoring Program for new graduate students.
● A collaborative and supportive culture that encourages open communication between physicians and staff, teamwork, and a commitment to best-in-class patient care. Our practice consistently scores 4.9 out of 5 in patient satisfaction.
● A profit-sharing bonus structure that includes outcomes and satisfaction.
As a Medical Accounts Receivable Representative, you will get to:
- Prepare, review, and submit clean claims.
- Available and able to answer account questions from insurance companies, patients, staff, and providers.
- Identify and resolve patient billing concerns, requests, and complaints.
- Evaluate patient's financial status and monitor payment plans in accordance with practice guidelines.
- Investigate and review all outstanding A/R accounts to ensure prompt and proper payment.
- Perform various account collection activities.
- Receive, process, and post patient credit card payments.
- Prepare reports to identify and resolve claim and account issues.
- Monitor accounts for accurate billing information and correct accordingly.
- Prepare and monitor patient billing statements.
- Complete appropriate account adjustments with strict adherence to practice guidelines.
- Respond quickly and appropriately to email and telephone messages.
- Complete required monthly audits.
- Keep supervisor informed of all issues and concerns related to patient accounts.
- Compliance with HIPAA, OSHA, red flag rules.
Your experience should include:
- High school diploma or equivalent.
- Advanced knowledge of medical office functions.
- Advanced knowledge of billing and coding regulations.
- Excellent knowledge of health insurance plans and benefits.
- Good working knowledge of medical office functions.
- Complete and maintain HCP training.
- Understand/Perform training on practice management software and EMR.
- Good computer skills.
Preferred Qualifications
- 1-year previous full revenue cycle experience in an orthopedic practice.
About OrthoArizona
Dedicated to serving the Greater Phoenix community since 1994, OrthoArizona is the largest and most accomplished physician-ownedorthopedic and musculoskeletal care group in Arizona. Our premier team of more than 200 healthcare providers, including over 70 orthopedic specialists, serves all orthopedic and sports medicine needs from 30 orthopedic clinics across the Valley. Learn more at orthoarizona.org.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Accounts receivable: 1 year (Required)
Work Location: In person
